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Privacy Policy

Your privacy is important to CTL|Thompson, Inc. (“CTL|Thompson,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and disclose information through our website, communications, and related services (collectively, the “Services”), including our SMS/MMS messaging programs.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Contact information (such as name, email address, and phone number)

  • Information submitted through forms, inquiries, or communications

  • Information provided in connection with SMS/MMS messaging programs

  • Any additional information you choose to provide

We may also collect limited technical information automatically, such as:

  • Internet Protocol (IP) address

  • Browser type and device information

  • Website usage data (e.g., pages visited, interactions), subject to your consent where required

How We Use Information

We use the information we collect for business purposes, including:

  • Responding to inquiries and providing requested services

  • Communicating with you, including via SMS/MMS messaging when you opt in

  • Delivering transactional messages, updates, or other communications you request

  • Improving our website, services, and user experience

  • Maintaining security and preventing misuse

SMS/MMS Messaging Program

If you opt into our SMS/MMS messaging program:

  • You consent to receive messages at the phone number you provide

  • Message frequency may vary

  • Message and data rates may apply

We will use your mobile number and related information only for:

  • Delivering messaging program communications

  • Responding to your inquiries

  • Supporting delivery through service providers and carriers

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through the SMS/MMS program.

You may opt out of SMS/MMS communications at any time by following the instructions provided in the message (e.g., replying “STOP”) or by contacting us directly.

Information Sharing

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any personal information to third parties.

We may share information only as necessary with:

  • Service providers and vendors who assist in operating our website or delivering communications (e.g., hosting providers, messaging platforms, analytics providers)

  • Telecommunications carriers in connection with SMS/MMS delivery

  • Government authorities or other parties when required by law or necessary to protect our rights, property, or safety

Cookies, Analytics, and Consent

Our website may use cookies or similar technologies, including analytics tools, to understand how visitors use our Services and improve functionality.

Where required by applicable law, we implement consent mechanisms that:

  • Allow users to accept or decline non-essential tracking technologies

  • Prevent non-essential tracking from occurring prior to user consent

You may manage your preferences through our consent banner or browser settings.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to request access to personal information we collect about you

  • The right to request deletion of your personal information, subject to certain exceptions

  • The right to request correction of inaccurate personal information

  • The right to opt out of the “sale” or “sharing” of personal information

CTL|Thompson does not sell personal information.

To exercise your rights, contact us using the information below.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, you may have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, correct, or delete your personal data

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent at any time where processing is based on consent

Where we rely on consent (such as for cookies or messaging), you may withdraw your consent at any time.

Data Accuracy

When you provide information to us, you agree that it will be accurate, complete, and current. We reserve the right to limit or deny access if we believe information provided is false or misleading.

Data Retention and Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information. We retain information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions or wish to exercise your privacy rights, please contact us:

CTL|Thompson, Inc.
7306 South Alton Way
Centennial, CO 80112
info@ctlthompson.com

Privacy Policy

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